Helping you get back your independence
If you’re looking for domiciliary care in Blackburn for yourself or a loved one, we offer a wide range of services all specially designed to help maintain greater levels of independence. Visits range from 30 minutes up to 24 hours depending on you or your loved one’s needs.
With Choice care, you can relax in the knowledge that your loved one is safe and well. Living away from family can be difficult – you don’t always know how they’re doing on a day-to-day basis.
Our carers will become part of your support network, keeping an eye on your loved one and letting you know if their condition changes or we think they could use extra help.
“Mum calls the carers her ‘lovely ladies’ and tells me it’s like having a friend calling in on her. Thank you.”
Janice Husband - Daughter of Client
HOW CARE IS ARRANGED
Arranging care couldn’t be simpler. First we get to know each other, then we put a care plan together to cover all of you or your loved one’s care needs.
Call us to arrange a meeting at the home where the care will take place. We’ll have a chat and answer any questions you have about care, then discuss the individual needs and requirements for the person receiving the care.
Based on our discussions we’ll put together a care plan, which is completely tailored around their needs, wishes and preferences. We also make sure our team has a safe environment to work in.
We will give you a copy of our service user guide with detailed information on what to expect, what our standards are, how to make a complaint, and our terms and conditions.
After the initial assessment, we will send you a no-obligation care plan to approve.
Care plans are always flexible as your loved one’s needs change and adapt over time, so we will continue to monitor and discuss care needs as they evolve to make sure your loved one has the most appropriate support at all times.
USING THE LATEST TECHNOLOGY TO KEEP YOU SAFE
How we record a care visit
It might feel strange having someone else looking after your loved one. We understand that you need total peace of mind that your loved one is in safe hands, that’s why we use the latest technology to provide digital records of every visit.
You or your loved one can give your family access to these records to track care in real-time via a user-friendly portal accessible by desktop and mobile.
This is how it works:
- The care plan we agreed with you or your loved one contains a barcode
- The carer scans this when they arrive
- The system automatically logs their arrival time
- We check off every task on the care plan as we complete them
- We record any medication administered and add any additional information we think you should know
- We log the leaving time, giving you total clarity at every step.